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How authentic leaders confront fear and build trust during workplace crisis

Authors

Alfreda Goods, DM 
Scott McCalla, DM
Lisa Langford, DM

Abstract

The problem is that leaders who fail to manage their fears while leading often resort to shortcuts that may command attention but lack genuine influence, which can have detrimental effects on the organization and individuals in leadership roles. In today’s volatile and complex organizational environments, fear remains an underexplored yet influential factor in leadership practice. When mismanaged, fear can lead to destructive behaviors such as micromanagement, intimidation, and manipulation, which erode psychological safety and hinder employee well-being, innovation, and trust. This theoretical essay explores the relationship between fear, leadership behavior, and psychological safety, emphasizing the critical role of authentic leadership in transforming fear into a constructive force. Authentic leaders grounded in transparency, self-awareness, and integrity are uniquely positioned to navigate fear ethically while fostering psychologically safe and highperforming work environments. Authentic leadership offers a framework for navigating fear constructively through courage, perseverance, and resilience, traits essential for ethical decision-making and relational trust. When guided by self-awareness, fear can catalyze growth, creativity, and connection. However, when misused through micromanagement or intimidation, it erodes psychological safety and damages organizational trust. Cultivating authenticity enables leaders to acknowledge fear without being driven by it, promoting emotional regulation and stronger interpersonal relationships. When authenticity is practiced consistently, it fosters a culture of psychological safety, where individuals feel valued, empowered to speak openly, and supported in taking thoughtful risks. These are conditions essential for innovation and organizational effectiveness.