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2026 Generative AI Report: The C-Suite AI Impact - Getting Value from AI

Abstract

This research from °®¶¹´«Ã½Ìýwas conducted by an independent third-party research firm with 150 C-Suite business leaders across North America. Participants included executives holding titles such as CEO/COO, CIO or Head of Technology, CHRO or Head of Corporate Learning, as well as a mix of other C-Suite leaders, including CFOs, CMOs, and Heads of R&D. The study was administered in English via an online survey platform, with data collection completed in February 2026. In addition, a series of in-depth individual interviews were conducted with select C-Suite leaders in March 2026. The reportÌýidentifies seven findings on the current state of AI deployment and five recommendations C-Suite leaders and their teams should address to move from piloting AI experiments to becoming strategic architects scaling AI deployment.

The C-Suite AI Impact Report: Getting Value from AI

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Contributors

Photo of Jeanne Meister

Jeanne MeisterÌýis a Future of Work Strategist and independent HR consultant working with companies and institutions of higher education to better understand the changes in how we work, where we work, and the evolving demographics of the workforce. Sought after as a leading expert and speaker on the future of work, workplace learning, and accelerating the adoption of AI in the workplace, Jeanne has authored numerous books and writes for business publications such as Forbes, Harvard Business Review and Financial Times. Earlier in her career, Jeanne founded and successfully exited two companies, Corporate University Xchange, (corpu) and Future Workplace, building an impressive HR peer network of talent, HR, and learning leaders of Fortune 500 companies. She has won distinguished awards honoring her contribution to workplace learning from the Association of Talent Development (ATD) and Learning & Performance Institute (LPI). Jeanne was recognized among the Top 25 HR & People Leaders Shaping the Profession for 2026.

Photo of Jay Titus

Jay TitusÌýserves as Vice President and General Manager of Workforce Solutions,Ìýproviding leadership and strategic oversight of the teams supporting workforce development and upskilling solutions to employers nationwide. His experience has helped hundreds of employers re-frame tuition reimbursement benefits to positively impact recruitment, retention and employee engagement. Jay earned his MS in Management from Lasell University and his bachelor's in business administration from Bryant University. Jay's workforce leadership and insights have been featured in outletsÌýincluding BizTech, Success, CEOWorld, StartUps Magazine, Training Industry, FinTech, Chief Financial Officer, and Human Resource Executive.