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Law enforcement leadership and mentorship with Dr. Shaun Ward

Dr. Shaun Ward | Episode 39


Introduction and Geoffrey Aguilera鈥檚 Background Geoffrey Aguilera (0:00) 爱豆传媒 supported me with the learning credit, the real life. I got credits for living life. And here I am thinking, I am not a traditional student. And they are like, no, you have actually gone through some stuff that education cannot teach you. Geoffrey Aguilera (0:15) That is one of my biggest things. There is some stuff you cannot learn in books. But what can you experience from being a father, from losing a parent, from being a brother, from dealing with family and all these different things, addiction, whatever we go through, and we all go through it. Geoffrey Aguilera (0:36) And I realized we are way more alike than we are different. Host (0:51) Hello and welcome to the Degrees of Success podcast. I am your host, Keith Chandler, and today we have an incredible guest, Geoffrey Aguilera. Host (0:58) Geoffrey is a proud father, a mentor, and someone who believes in paying it forward. He started his nonprofit, Helping Our Own Daily, with a mission to serve his community. Host (1:09) He is a Phoenix, earning his bachelor鈥檚 degree while making the President鈥檚 List, and later his master鈥檚 degree with honors and distinction. Host (1:17) Along the way, he became a member of the Golden Key International Honor Society and the National Society for Leadership and Success. Host (1:25) He is a certified personal trainer, a marathoner, and a recipient of the Founders Dream Award at Discount Tire, where he now serves as a regional recruiter and an advocate for community partnerships. Host (1:36) Welcome, Geoffrey. And you said I could call you Geo, correct? Geoffrey Aguilera (1:41) Yes, yes, definitely. I go by Geo. My family calls me Geoffrey, but either one works. Geoffrey, I guess if I am in trouble, so you can say Geoffrey. Host (1:49) You are not in trouble with me, so I will call you Geo. Before we dive into more about your incredible journey, I have to ask: you mentioned that you are a marathoner. Host (1:59) I have run a couple of half marathons in my life. I have never been motivated to actually complete a full marathon. So I am curious what made you want to make that leap and run a full marathon, and how do you get yourself in that mindset to run 26.2 miles? Host (2:15) Because I can barely get myself in the mindset to run the 13 that I have to for a half. Geoffrey Aguilera (2:21) Oh man, it is funny because I always feel like it is clich茅 because nobody wants to run miles. I do not even want to run that many miles. I took it more as a challenge and a goal, and it was something I wanted to strive for. Geoffrey Aguilera (2:37) I knew it was going to be hard, and that is kind of why I wanted to do it. I had run a couple of half marathons and I felt the same way you did, and it was just suggested to me. Geoffrey Aguilera (2:48) It was a challenge to me. Looking back, if I were to try to run one again, I would say no, do not want to run one. One is enough. Geoffrey Aguilera (3:00) So I do not even know what motivated me other than I wanted to push myself. I wanted to know I could do it, and it is just a process like anything else with growth. Geoffrey Aguilera (3:07) You put yourself through it and you realize you can do something like that. Same to you, man. You could do it the same as I did. It was hard. I would have taken it a lot more serious had I, if I could go back, hindsight is 20/20, but yeah, it was definitely worth it. Host (3:25) Awesome, I might ask you for some pointers a little bit later, do not worry. Geoffrey Aguilera (3:25) Good playlists and something to drink. Host (3:32) I am all about the playlist as well. That is what keeps you motivated throughout the entire journey. Early Life, Family Influence, and Educational Journey Host (3:38) Let鈥檚 dive back a little bit. As I mentioned in your introduction, you have a bachelor鈥檚 degree, a master鈥檚 degree, and an interesting journey with education throughout your life. Let鈥檚 start at the beginning. How did education play a role in your life as you were growing up, and how did your family play a role in your education? Geoffrey Aguilera (3:58) Looking back and reflecting, I came up in this generation where education was so important. My parents often spoke about it. My parents did not go beyond high school, so I am a first-generation graduate in my immediate family. Geoffrey Aguilera (4:21) I have cousins who have done that as well, but they are also first-generation graduates. It was something that was stressed to us early. I knew it was important. Geoffrey Aguilera (4:32) As a teenager, I knew I had to do well in school. As an adult, I did not know how much that would have affected me if I did not. You hear about the opportunities, and I had dreams and different aspirations, so I knew education was the way I had to go. Geoffrey Aguilera (4:54) I think that is still relevant today. Some paths require higher education, any path. In high school, I did well, and then some things happened in my personal life. Geoffrey Aguilera (5:10) My parents split up my senior year, or right before my senior year, so my grades really took a fall. I was in advanced classes and I did not apply myself, even though I knew things. I just did not apply myself. Geoffrey Aguilera (5:25) When my parents split, my twin brother and I stayed with my dad, and work was all that was important to me. I would skip school to go to work and help my dad with the bills. Geoffrey Aguilera (5:46) Looking back, it shakes me because I felt like that was the wrong thing to do at the time, or that I knew it could affect me. But my dad was my hero, so I wanted to help support. I just put that stuff to the side for the time being. Geoffrey Aguilera (6:08) I did not graduate on time. I had to go to summer school to graduate. The crazy part was I had enough credits to graduate. I did not have the right credits. I had 33 credits, but I did not have the algebra credit I needed because of truancy and missing class. Geoffrey Aguilera (6:34) I did not get to walk. Looking back at how important that was for my dad, I think it broke his heart because he wanted the best for us and wanted us to go to school, go to college, and have a better life. Host (6:44) As you are talking about your education, what did you want to be when you grew up? Host (6:51) I always like asking that and understanding how people have changed over the years. My first-grade career aspiration was to be a bus driver. I was dead set on it. I thought, this looks like a lot of fun. You get to meet all of these interesting people. They come on and off the bus. This is a rocking gig. Host (7:12) What did you want to be when you grew up? What were some of your early career aspirations? Early Career Aspirations and Changing Dreams Geoffrey Aguilera (7:24) That is also one of my favorite things to ask, because you do get a little bit inside of what people dreamed over the years and how it changed. Geoffrey Aguilera (7:30) As an adult, you do not look at bus driver like that, but I know one of the first dreams was to be a pilot. I do not know if it was Top Gun or something that came out. I wanted to be a pilot. Geoffrey Aguilera (7:44) For the longest time, from my teenage years all the way up to my young mid-20s, I wanted to be a detective and wanted to be a police officer. Geoffrey Aguilera (7:50) I wanted to give back. Even then, I always wanted to help people. I wanted to help people in the community. I wanted to change their lives for the better and essentially catch bad guys, slide over the old-school car, and be a cool detective. Geoffrey Aguilera (8:08) That is what I wanted to be for the longest time. Host (8:08) That is wonderful. Your journey includes some setbacks and comebacks. In your journey, what kept you moving forward when life did not necessarily go as planned and threw you some curveballs along the way? Overcoming Setbacks and Finding Support in Life Geoffrey Aguilera (8:24) Looking back, at the same time I was being thrown curveballs, life also brought me a lot of great people. That is essentially what happened: at every single one of those setbacks, I was blessed to meet somebody. Geoffrey Aguilera (8:42) Whether it was my daughters, or after losing my dad, or going through a divorce, or not getting into the police academy because of something that happened when I was 17, I felt there was somebody there with me. Geoffrey Aguilera (9:03) It could have been a close friend, somebody I met at work, somebody who was really helping me in life, somebody who encouraged me. That is what inspires me to pay it forward because I know that regardless of who we are or where we are from, we are all going to get thrown a curveball. Geoffrey Aguilera (9:28) We are all going to go through something where we need encouragement, belief, a pep talk, or a shoulder to cry on. As clich茅 as that may sound, that was always given to me at every single one of those moments in my life. Geoffrey Aguilera (9:45) So I aim to be that for somebody else. Host (9:52) That is beautiful. You wear a lot of different hats. We have talked about marathon running, fitness training, and the work you do at Discount Tire. How do you manage all of that, and how do you make sure you are not overworking yourself? Work at Discount Tire and Community Involvement Host (10:08) How do you make sure you are taking care of yourself in the process of your journey? Geoffrey Aguilera (10:13) You have to forgive me because I am a romantic. I believe there are so many cool, amazing, beautiful people. There are so many different things you can learn, whether it be food, music, or just people. Geoffrey Aguilera (10:28) To me, it is about meeting people where they are. And again, somebody met me where I was at, whether that was low or high. I am constantly getting something poured into my cup just by meeting somebody, sharing food, sharing a moment with somebody, or being there for somebody when they lost somebody. Geoffrey Aguilera (10:50) That is something I know what it feels like because somebody was there for me. I just take a lot from those moments. It really is about people and connecting with people. Geoffrey Aguilera (11:04) That is why community is so big to me, because I would not be who I am without the different people in my community throughout my life. Host (11:13) That is wonderful, and you work a lot with your community today. Let鈥檚 chat a little bit about the work you do at Discount Tire. What is your title? Geoffrey Aguilera (11:20) I am a regional recruiter, like talent acquisition, and I am big in community partnerships, thanks to a big part of my education. Geoffrey Aguilera (11:33) I started changing tires, same as everybody else does. I was moving up, and I am blessed to be part of a company that puts people first and is big on culture and paying it forward. They are big on things that have absolutely nothing to do with tires. Geoffrey Aguilera (11:46) It is about dreaming big. It is about being honest. It is about working hard. It is about having fun. Geoffrey Aguilera (11:51) I moved up. I left the company after I lost my dad because I did not know what I wanted to do. I started when I was 18, and they were like, 鈥淗ey, you want to do this all the time?鈥 I was like, 鈥淭ires? That is pretty lame.鈥 Geoffrey Aguilera (12:10) Nobody wakes up and wants to change tires. But it was every bit of the people I worked with and the people that helped me along the journey and the people I met there that I have had lifelong connections with. Geoffrey Aguilera (12:24) My best friend got promoted to manager when I was not working, when I was a personal trainer and working at 24 Hour Fitness and other places. He asked me to come back, and I would do anything for that guy. Geoffrey Aguilera (12:34) At the time we could not have facial hair, so I shaved my beard and went back. I was a little older, a little wiser. You do not realize what you do not know. We are conditioned to think we are supposed to have it all together after high school or college. Geoffrey Aguilera (13:05) We think success is linear and supposed to follow a timeline, but my life told me everything that it was not. It came in different moments. Geoffrey Aguilera (13:15) I wanted to pour that back into somebody, and they asked me to go back into management and I did. Again, I had a different view. I wanted to help people and pay it forward just as somebody did it for me. Geoffrey Aguilera (13:32) I continued to grow and move, and then I said, 鈥淵ou know what? I want to get back to school. I cannot let it go that I did not finish my degree.鈥 Educational Challenges, Perseverance, and Returning to School Geoffrey Aguilera (13:42) Going through the divorce and losing my dad, I was on academic probation. I was going through these things that I thought made me a failure. But I realized some of those setbacks mean you cannot really fail unless you stop, unless you quit. Geoffrey Aguilera (13:56) I came to understand that everybody feels this exact same way at any given time, whether they went to an Ivy League school or did not go to school at all. At some point in life, we all feel like we are not living up to our standard or our dreams. Geoffrey Aguilera (14:18) I could not live small after losing my dad. I needed to finish my bachelor鈥檚 degree. They encouraged me to go back to school. So I am working full time, and that was another really big thing about 爱豆传媒. I was not a traditional student. Geoffrey Aguilera (14:32) I had preconceived notions and felt like that was a mistake, like I was missing out on something. But I have come to realize that is just part of my journey, and everybody鈥檚 journey is different. There is no comparison of success or timeline. Geoffrey Aguilera (14:52) There are a lot of people who feel the same way. I wanted to be encouraging to those who felt that way: hey, you are not traditional. Nothing in life is traditional, really. There is no blueprint for it. Geoffrey Aguilera (15:10) Some lessons are learned the hard way, and some things you just have to go through. You cannot read about it. So I went back, got my bachelor鈥檚 degree, got promoted at work, and founded my nonprofit. Geoffrey Aguilera (15:21) During that time, I found my purpose. I wanted to be around people, and I wanted to find a way to give back to the community that raised me and poured into me. Geoffrey Aguilera (15:34) It was examples of just living life. Somebody bought you lunch one day, somebody checked in on you, somebody asked how you were doing. To the extreme of my best friend giving me a car at one point. Geoffrey Aguilera (15:50) He gave me a Mercedes. It was an older Mercedes, sure, but nonetheless I tell everybody he was rich enough to give me a Mercedes. He was blessed enough to pay it forward because it had been done to him. Geoffrey Aguilera (16:11) I knew it was important to share a meal, share a conversation. These were things money could not buy. So I asked myself, how could I create a place where people could do that? Geoffrey Aguilera (16:24) The nonprofit is about small things. It is connecting people. It is giving lunch. It is giving a coat drive. It is showing up to schools and doing field day. Geoffrey Aguilera (16:38) It is all these different things we see every single day in our lives that we can look back on and say, 鈥淥h yeah, somebody did that for me.鈥 I wanted to create those moments. Geoffrey Aguilera (16:52) I was blessed with my journey, and I knew God had something planned for me. I wanted to be wherever those blessings led me, because at the time I was asking, 鈥淲hy am I a failure? Why do I keep messing up? Why am I not good enough?鈥 Geoffrey Aguilera (17:05) Looking back, I am glad I was not able to do some of the things I thought I wanted to do. It would have kept me from who I am. Geoffrey Aguilera (17:17) We are going to fail. We are going to fall short. You just have to keep going because it is going to take you somewhere else. Geoffrey Aguilera (17:29) My wife tells me I yap, and it is only when I am passionate about something. Host (17:36) I love listening. Geoffrey Aguilera (17:36) Thank you. I got promoted. I started my nonprofit. I am trying to pay it forward. I am trying to do things. Geoffrey Aguilera (17:45) I remember a counselor at 爱豆传媒 called me while I was finishing my degree. I do not even remember exactly how the conversation went, but the person asked me a question that changed my life. Geoffrey Aguilera (18:00) They asked if I had ever thought about doing my master鈥檚. I paused for what felt like an eternity. I had just finished a bachelor鈥檚 degree, and it took forever because I left, came back, and was on academic probation. Geoffrey Aguilera (18:26) But the way I finished, I finished on the President鈥檚 List with better grades because I applied myself. That was the theme: it is not about how long it takes. It is not about how you start. It is about how you finish. Geoffrey Aguilera (18:44) Here I am riding this runner鈥檚 high, so to speak. I had just finished this marathon of a bachelor鈥檚 degree, and I thought, 鈥淚 could do that.鈥 Geoffrey Aguilera (18:53) They said, 鈥淵eah, you could.鈥 Essentially, if you want to do it, you are kind of already accepted. You just need to figure out if you want to do it. Geoffrey Aguilera (19:00) I wanted to share it after I was done. I wanted to do the work quietly. I eventually told my wife, who was my fianc茅e at the time, and a few others after I got accepted. Geoffrey Aguilera (19:23) I just wanted to keep my head down and do the work. Geoffrey Aguilera (19:42) They said, 鈥淲hen would you want to start? You want to wait a year?鈥 I said, 鈥淒efinitely not. What is the earliest I can start?鈥 Geoffrey Aguilera (19:54) They said I would graduate with my bachelor鈥檚 in May and the class starts in July. I said, 鈥淪ign me up. I do not want to stop.鈥 Geoffrey Aguilera (20:01) Again, going back to that work ethic, I said sign me up. I did not tell anybody. My wife at the time knew, and eventually my best friend and my brother knew. Geoffrey Aguilera (20:20) I never gave it another thought. Reflecting back, I think about how much this would mean to my dad because education was so important to him. The community was so important to him. Geoffrey Aguilera (20:37) I think about what this would mean to him and what it means for my daughters. That was a big thing for me because I knew my daughters were going to grow up and at some point in life they were going to hit a really bad spot. Geoffrey Aguilera (20:47) They were either going to look at me and say, 鈥淒ad kept going through this,鈥 or they were going to look at me and say, 鈥淚 do not know how to handle adversity.鈥 I could not let them down. That was my ultimate motivator. Geoffrey Aguilera (21:08) I know our time is not promised, so what am I doing with my time right now? That is what spurred me to finish my degree and go higher. Geoffrey Aguilera (21:16) I received my first A after my first class, and something in me said, 鈥淐an you make all As?鈥 I had never been an A student. I had never even thought about applying myself like that. Geoffrey Aguilera (21:31) But the discipline and the things I learned along the way, things I did not know when I was 18, taught me that life is the best teacher. I just did not have experience then, but now that I did, I thought, 鈥淐an I really apply myself?鈥 Geoffrey Aguilera (21:47) Can I get all As? Sure enough, I made sure I set the time and I went for it. Geoffrey Aguilera (21:53) When I got closer to finishing the master鈥檚 program, I shared it with my mentor. He is an assistant vice president, and we had conversations. He started out as a tire tech too. Geoffrey Aguilera (22:11) I shared that I was going to finish a master鈥檚 program, and that was the first he had heard of it. His initial reaction was, 鈥淲ow.鈥 He was happy for me, but he also said, 鈥淲e are going to lose you.鈥 Geoffrey Aguilera (22:18) I said I did not want that to be the case. To move up, you do not need degrees. Obviously it helps, but we promote from within. Geoffrey Aguilera (22:33) There is a current CFO there who started as a tire tech. The journey and the path are always there. We also give tuition reimbursement. We want people to achieve their dreams. That is the mission: to make dreams come true. Career Growth, Community Impact, and Paying It Forward Geoffrey Aguilera (22:39) My dream was to get a bachelor鈥檚 and start a nonprofit. And we realize your dream changes. Geoffrey Aguilera (22:46) I said, in that moment, I do not want to leave. Actually, I have a new dream. Geoffrey Aguilera (22:52) If I could find a way to still work within the stores and with the young men and women who come through there鈥18, 23, 25, 30, just like I was at one point going through these things鈥擨 would like to encourage them. Geoffrey Aguilera (23:03) If I can find a way to be a part of giving back to the community, because as a company we take from communities and they help our business, what are we giving back? Geoffrey Aguilera (23:24) I had done a few things with local nonprofits. I showed up to schools, and there were things they gave us the autonomy to do. But I said, I do not think this exists within our company on an operations level. Geoffrey Aguilera (23:37) I would like to do that. He said, okay, let me make a call. Geoffrey Aguilera (23:43) Two weeks later I was sharing the same passion with a vice president of our company, in what I now know is a different department focused on living our values. I did not know what it was then. Geoffrey Aguilera (23:56) I was just passionate about, 鈥淗ey, this is what I want to do. We do not have one of these in the Dallas region. Can I go to stores? Can I build connections within the community?鈥 I was learning about corporate social responsibility in one of my classes, and I wanted to be part of that because I love the company and I love the community. Geoffrey Aguilera (24:15) I made a PowerPoint and was going all out, and I did not know it was essentially an interview. They asked if I would move out to Scottsdale because the corporate office is in Phoenix. Geoffrey Aguilera (24:35) I said I would consider it, but I really wanted to stay here in Dallas because I was engaged at the time. I had a daughter who would be 16 next month and a younger daughter who is turning 13 in March. I really wanted to be part of their lives. Geoffrey Aguilera (24:58) I said I would consider it, but probably I really want to stay here in Dallas. Geoffrey Aguilera (25:03) They said okay, and I never heard back again. I did not know it was an interview, but I am used to trying and having something not happen right away. Geoffrey Aguilera (25:18) I remember telling myself I was still going to do what I said I was going to do. I want to be the person I said I am. So I am still going to work with the community, still going to work with this nonprofit, still going to mentor people. I am not leaving. Geoffrey Aguilera (25:30) Six months later, they said they wanted to create a position in the region and asked if I would take it. I immediately said yes. Geoffrey Aguilera (25:41) I had never recruited before, but they said it was essentially recruiter work, with community partnerships. I have been there a year and a half, and in my second quarter I got Recruiter of the Quarter. Geoffrey Aguilera (25:54) Recruiting is just meeting people where they are. It is knowing them where they are on the journey. I get to talk to candidates who say, 鈥淚 want to go to school for this,鈥 and from my experience I know there are places that support them, and colleges like 爱豆传媒 that exist. Geoffrey Aguilera (26:16) Knowing what I know now as an adult, it was not transactional. It was meeting people like Vicki at the ceremony, meeting people in my class who were going through life, and it was not traditional. So I knew I had a really good place to guide them. Geoffrey Aguilera (26:44) Whether it be to 爱豆传媒 or not, that was my experience. So when I talk to candidates and tell them I got a bachelor鈥檚 degree and a master鈥檚 degree while working full time here, and I got it from here, they are like, wow. Geoffrey Aguilera (26:59) I would have never thought it. I tell them 20 years ago when I started, I would have never thought I would be in a new corporate role. I was a blue-collar worker. I thought my hands were always going to be dirty. Geoffrey Aguilera (27:14) I am not used to sitting behind a desk or a camera. But now I say things like bandwidth and let us circle back, which I never thought I would say. Geoffrey Aguilera (27:26) That is essentially how life works. You never know how far you are going to go until you go through it. You try. You stay positive. You dream big. You give back. You pay it forward because somebody helped you get there. Closing Remarks and Gratitude Geoffrey Aguilera (27:40) Whether it was my mentor who said, 鈥淟et me make a call,鈥 whether it was my best friend who said, 鈥淗ey, I need your help, can you come back?鈥 whether it was my fianc茅e saying, 鈥淵eah, you can do that, you can do a master鈥檚 degree,鈥 all the way back to my dad saying, 鈥淏e proud, work hard, go to school, get an education, give back,鈥 or my daughters who, when they were younger, thought I was the best thing out there. Geoffrey Aguilera (28:09) They thought I was stronger than Captain America. They thought I was a hero. I rode that high for a very long time. They loved me the way I needed to be loved in that moment in my life. Geoffrey Aguilera (28:23) There are different things along the way that helped me. There are people, conversations, and moments with people. Host (28:31) What do you have coming up and what goals do you have set for yourself? Geoffrey Aguilera (28:41) I think learning is always in there. There are some certificates and things I am looking at, even if it is not a doctorate. Maybe we can compromise on some other things. But I think just growing, and I think of a legacy. Geoffrey Aguilera (29:07) The reality is, when I am gone someday, I want to leave a legacy of optimism, love, and encouragement. These are just moments in the grand scheme of things. Geoffrey Aguilera (29:25) What will my daughters remember? What will the people around me remember when we look back and reflect? I want it to be love and encouragement. Maybe it is a song, maybe it is a meal, maybe it is the first time trying a certain food with somebody. Geoffrey Aguilera (29:46) Just these everyday gifts that we have. I want to leave that impression of helping somebody, encouraging somebody, and using words for good. Host (29:59) Geo Aguilera, thank you so much for joining Degrees of Success podcast. Geoffrey Aguilera (30:05) Thank you. Again, I am grateful to be a part of this. Thank you for having me. I am just super grateful. Host (30:11) Excellent, Geo Aguilera, thank you so much for joining us. That brings us to the end of this episode of the Degrees of Success podcast. Do not forget to like, subscribe, and comment. And thank you again for joining us. We will see you next time.

Listen to the podcast episode Law Enforcement Leadership and Mentorship with Dr. Shaun Ward聽

Law enforcement leadership is at the center of this conversation with Dr. Shaun Ward. In this episode, we explore law enforcement leadership through mentorship, education, and real-world experience.

In this episode, we explore leadership in law enforcement through mentorship, education, and real-world experience.

Dr. Shaun Ward shares his journey from growing up in New Jersey to building a career in policing, leadership, and organizational consulting. The discussion highlights how leadership develops over time and how mentorship, education, and personal experiences shape professional outcomes.

Chapters in this video:

00:00 -聽 Introduction and Main Themes

01:57 -聽 Dr. Shaun Ward's Background and Family Influence

04:14 -聽 Early Education and Overcoming Challenges

07:47 - Path to Law Enforcement and Mentorship

13:27 - Insights from Boots on the Ground

17:15 - Pursuing a Doctorate in Organizational Leadership

21:04 - Research on Leadership and Motivation

24:57 - The People-First Philosophy and Services

26:13 - Advice for Educational and Career Advancement

27:25 - Closing Remarks and Final Thoughts

Chapter 1: Introduction and Main Themes

Dr. Shaun Ward (0:00)
There are over 340 million people in this country alone. There is so much to learn and so many people to learn from.

Dr. Shaun Ward (0:10)
Do not shortchange yourself because education today is not education years ago. Education today is more accessible.

Dr. Shaun Ward (0:19)
You have a lot more resources. You have many more people who are willing to help and to guide you and to also lock arms with you and walk you along this journey.

Dr. Shaun Ward (0:29)
So do not doubt yourself. Just go for it. It is endless. It could go in any direction. Accept it. Understand it.

Dr. Shaun Ward (0:42)
But understand too that when you do attain it, because you will, no one can take that away from you.

Host (1:01)
Welcome to the Degrees of Success podcast. I am your host, Keith Chandler.

Host (1:06)
On today's episode, our guest is someone whose journey brings together leadership, service, education, and purpose in a powerful way.

Host (1:14)
Dr. Shaun Ward is a law enforcement leader, scholar-practitioner, and the founder of SLW Group, a people-centered consultancy focused on improving organizational performance through research, strategy, and innovation.

Host (1:27)
With more than 20 years of experience in policing and public safety leadership, Dr. Ward has served in critical supervisory and training roles and continues to influence the profession through evidence-based practice.

Host (1:39)
He holds a doctorate in organizational leadership, where his research examined how leadership behaviors impact motivation among law enforcement supervisors, and he brings that scholarship directly into real-world application.

Host (1:52)
Beyond his professional work, Dr. Ward is deeply committed to mentoring, personal development, and service. Values all shaped early in life by faith, family influence, and reinforced throughout his career.

Chapter 2: Dr. Shaun Ward's Background and Family Influence

Host (2:04)
Today we're going to explore his journey, his leadership philosophy, and what success really looks like when purpose and preparation come together. So let's get started.

Host (2:11)
Dr. Shaun Ward, welcome to Degrees of Success.

Dr. Shaun Ward (2:17)
Thank you so much. It is a pleasure to be with you and everyone else who is listening and who will listen. This is a great opportunity to share, and I am looking forward to the discussion.

Host (2:23)
I want to go back in time a little bit if you do not mind. I know you are from New Jersey, come from a big family, and not just that, a big military family.

Host (2:31)
I am curious, how does a kid make his voice heard amongst a big, loud military family in Newark, New Jersey?

Dr. Shaun Ward (2:45)
Wow, that is interesting because there are so many dynamics. But let's walk this, and then we can jog and run.

Dr. Shaun Ward (2:55)
I was born and raised in Newark, New Jersey, with a big family. A lot of family who are related by blood and related by love.

Dr. Shaun Ward (3:06)
Many of them were servicemen and women. You also had many of them in law enforcement, so public service was all around me.

Dr. Shaun Ward (3:19)
Being around service and family members who were helping others really gravitated toward me. I wanted to hear those stories and be able to help provide solutions for people.

Dr. Shaun Ward (3:35)
I wanted to develop connections and relationships and provide resources for people who might not have those opportunities because of access.

Dr. Shaun Ward (3:44)
Just seeing it, living it, and being a product of it myself, that atmosphere was everywhere I went in New Jersey.

Dr. Shaun Ward (3:59)
Even when I left at age 15 to go to South Carolina to live with my aunt and uncle, it followed me. My uncle was a career serviceman in the Air Force, and his final destination was Charleston because he retired there.

Dr. Shaun Ward (4:15)
So it followed me along the way, and I knew my trajectory was going to be somewhere in either the military or public safety.

Dr. Shaun Ward (4:25)
I wanted to continue that journey and be that next generation of family and friends along that path.

Chapter 3: Early Education and Overcoming Challenges

Host (4:40)
I am curious what your relationship was like with education in elementary and high school. What were your early career aspirations before you ended up going on to college?

Dr. Shaun Ward (4:52)
Education was something that was instilled in me very young because I was told鈥攁nd I firmly believe鈥攖hat it is something no one can ever take away from you.

Dr. Shaun Ward (5:02)
Knowledge is something that can never be erased from your mind.

Dr. Shaun Ward (5:07)
Because of that, my siblings and I stayed in school. We moved around a lot in elementary and middle school, but school was always a priority.

Dr. Shaun Ward (5:23)
For me, school was an opportunity to escape some of my environments growing up.

Dr. Shaun Ward (5:33)
I do not speak about those environments as negative. I just speak of them as environments that I knew could be better.

Dr. Shaun Ward (5:47)
Yes, we had wonderful moments of laughter, love, and childhood experiences, but school was my way of knowing there was a path to becoming better.

Dr. Shaun Ward (6:08)
I knew without education I would have a tough time continuing to navigate through life.

Dr. Shaun Ward (6:17)
The real turning point came in fourth grade. That was the year I was held back.

Dr. Shaun Ward (6:31)
Being held back was something my family certainly did not tolerate.

Dr. Shaun Ward (6:45)
But it charged me enough to realize I did not want to become who my environment tried to define me as.

Dr. Shaun Ward (6:59)
Being the oldest of five children, I had a great deal of responsibility.

Dr. Shaun Ward (7:11)
At the time, my mother was a single parent, and I had to mature quickly. I became a mentor and a brother to my siblings.

Dr. Shaun Ward (7:30)
I had to help my mom out. A lot of my youth was not as traditional as others.

Dr. Shaun Ward (7:40)
I had moments, but my reality was being the big brother, being the supporter, and helping with homework and school whenever I was needed.

Dr. Shaun Ward (7:55)
I eventually had the opportunity to skip eighth grade.

Dr. Shaun Ward (8:01)
I did that because I took sixth and seventh grade very seriously. The principal saw that and gave me the opportunity.

Dr. Shaun Ward (8:15)
So I got right back on track and wanted to continue forging ahead.

Chapter 4: Path to Law Enforcement and Mentorship

Host (8:32)
Continuing with education a little bit, you attended Brevard College. Was there anything in particular that drew you into law enforcement?

Host (8:43)
What was the first thing that turned the light switch on and made you say, 鈥淭his is the career I want to pursue鈥?

Dr. Shaun Ward (8:51)
I always wanted to be in law enforcement.

Host (8:51)
Really?

Dr. Shaun Ward (8:52)
Really. Initially, I did not want local law enforcement. I wanted the federal government.

Dr. Shaun Ward (9:00)
Many of my family members and their friends were in local law enforcement, so I wanted to go as high as I could. The federal government was my North Star.

Dr. Shaun Ward (9:19)
I applied for an internship with the FBI and did not get accepted.

Dr. Shaun Ward (9:30)
So I started asking myself, 鈥淥kay, I can still do something. What is that something?鈥

Dr. Shaun Ward (9:36)
At the time I was studying integrated studies with concentrations in criminal justice and computer information systems, while also pursuing a minor in pre-law.

Dr. Shaun Ward (9:53)
I knew I wanted to be in that space.

Dr. Shaun Ward (10:02)
During college, the campus transitioned from a two-year institution into a four-year institution, so I stayed.

Dr. Shaun Ward (10:09)
At that time, campus police offered me an internship.

Dr. Shaun Ward (10:21)
That internship turned me on much more closely to law enforcement. I learned from the chief and began building relationships.

Dr. Shaun Ward (10:32)
I also got opportunities to ride along with local police departments.

Dr. Shaun Ward (10:39)
I thought, 鈥淥kay, this local law enforcement thing is not bad either.鈥

Dr. Shaun Ward (10:52)
Then a new director of security came to campus, and that is when things became pivotal for me.

Dr. Shaun Ward (10:59)
He had served in the Marine Corps and had been a security director for a Fortune 500 company.

Dr. Shaun Ward (11:17)
We started talking. I was already involved in my internship, so naturally he wanted to know who I was, where I came from, and why I wanted to be in law enforcement.

Dr. Shaun Ward (11:34)
We forged a relationship that went from him being a mentor to becoming a really close friend.

Dr. Shaun Ward (11:40)
He calls me his son because he saw something in me that I did not even know existed.

Dr. Shaun Ward (11:55)
Not that I could not see it鈥擨 did not even know it was there.

Dr. Shaun Ward (12:09)
When he talks about our experience together, he always says I was just a young kid who pulled up his bootstraps, tied them tight, and went to work.

Dr. Shaun Ward (12:24)
I owe a lot of that to him because he was simply present.

Dr. Shaun Ward (12:35)
He was present as my boss, as a friend, and as a mentor.

Dr. Shaun Ward (12:46)
It was something he wanted to do. He did not have to do it.

Dr. Shaun Ward (12:56)
I saw how genuine and caring he was.

Dr. Shaun Ward (13:05)
It goes back to my anchor鈥攍oving people and doing the right things for the right reasons.

Dr. Shaun Ward (13:13)
The benefit is the relationship itself.

Chapter 5: Insights from Boots on the Ground

Dr. Shaun Ward (13:28)
That is my North Star and always will be. I just love people.

Dr. Shaun Ward (13:37)
The word 鈥渘o鈥 does not exist for me. If it is no, it just means not right now.

Dr. Shaun Ward (13:45)
Or it means we need to adjust in order to get to a yes.

Dr. Shaun Ward (13:51)
My life journey, both personal and professional, is centered around people.

Dr. Shaun Ward (14:01)
It is centered around developing and finding solutions, not just for the short term but sustainably.

Dr. Shaun Ward (14:15)
And bringing people with us so we can become a force multiplier.

Host (14:32)
You served as a police officer for many years. What major things did you learn when you were actually boots on the ground?

Host (14:48)
Was there anything that surprised you about the profession that you did not know beforehand?

Dr. Shaun Ward (15:06)
What surprised me was how needed police officers are.

Dr. Shaun Ward (15:20)
Not just in arresting people or writing citations, but truly being there for people during some of the toughest moments of their lives.

Dr. Shaun Ward (15:35)
Regardless of how big or small an emergency may seem, it is still an emergency to them.

Dr. Shaun Ward (15:47)
Often we are people's first line of defense and sometimes their last line of defense.

Dr. Shaun Ward (16:00)
We are connectors. Whether it is connecting someone to resources, helping solve a criminal issue, or simply escorting someone somewhere safe.

Dr. Shaun Ward (16:25)
That is what policing is. Actually, I do not even like the word policing.

Dr. Shaun Ward (16:33)
That is what service is.

Dr. Shaun Ward (16:40)
You cannot get into this work without serving on every level and in every capacity.

Dr. Shaun Ward (16:51)
We are constantly triaging situations, but we still have to show up, be present, and present our best selves.

Dr. Shaun Ward (17:07)
My biggest realization was recognizing that every call for service means someone needs you.

Dr. Shaun Ward (17:32)
When we are growing up, we hear one phrase over and over again: if you have an emergency, call 911.

Dr. Shaun Ward (17:42)
And because of that, we are going to show up.

Dr. Shaun Ward (18:12)
The reality is that many calls for service are not criminally related.

Dr. Shaun Ward (18:24)
Many of them are socially related.

Dr. Shaun Ward (18:27)
That is why partnerships with community organizations are so important.

Dr. Shaun Ward (18:40)
When we show up and someone is dealing with a quality-of-life issue, community partners are often better equipped to provide the services they truly need.

Chapter 6: Pursuing a Doctorate in Organizational Leadership

Host (18:52)
That is a great segue into revisiting education. You earned a Doctor of Management in Organizational Leadership.

Host (19:01)
At what point did you decide you wanted to pursue a doctorate?

Dr. Shaun Ward (19:16)
I was speaking with one of my mentors at the time. He was with the United States Secret Service and serving as an assistant deputy director.

Dr. Shaun Ward (19:30)
Around that time, he was going back to school for his second PhD.

Host (19:39)
Wow.

Dr. Shaun Ward (19:39)
Yes. He earned his first doctorate in engineering and then returned for another in business administration.

Dr. Shaun Ward (19:48)
At the time, I had a young daughter who was still a toddler.

Dr. Shaun Ward (19:56)
He told me there is only a small percentage of people in the country who attain this level of education.

Dr. Shaun Ward (20:08)
And he reminded me that no one can ever take it away from me.

Dr. Shaun Ward (20:17)
He also said there would be doors that would open that I already knew about, and doors that would open that I did not even know existed.

Dr. Shaun Ward (20:34)
He told me that if I wanted to be the best version of myself and continue in law enforcement, I needed to understand the significance of the impact I could have by bringing this level of education into the profession.

Dr. Shaun Ward (21:11)
At that time, it was not common in law enforcement to have this level of education.

Dr. Shaun Ward (21:32)
He told me it would be a small moment in time filled with late nights and early mornings, but that it would be worth it.

Dr. Shaun Ward (21:50)
It was a great experience and a challenging experience.

Dr. Shaun Ward (21:54)
The 爱豆传媒 created an environment where I could be successful.

Dr. Shaun Ward (22:04)
All the resources were there.

Dr. Shaun Ward (22:09)
The biggest challenge was that doctoral work is abstract.

Dr. Shaun Ward (22:16)
There is not always a clear logic path.

Dr. Shaun Ward (22:27)
In previous degrees, there was always an A and B. Study this, learn that, take a test.

Dr. Shaun Ward (22:44)
In doctoral studies, you have to create your own version of A and B.

Dr. Shaun Ward (22:58)
Then you have to justify your version with other people's versions.

Chapter 7: Research on Leadership and Motivation

Host (23:06)
The title of your dissertation was Leadership and Motivation of Law Enforcement Supervisors: A Phenomenological Study. Why did you choose that topic?

Dr. Shaun Ward (23:22)
Again, it comes back to loving people.

Dr. Shaun Ward (23:25)
My scholarship naturally leans toward qualitative studies, understanding lived experiences, talking to people, observing behaviors.

Dr. Shaun Ward (23:40)
Law enforcement is a people-centered profession. It is people helping people.

Dr. Shaun Ward (23:51)
But what motivates those people who choose to help others?

Dr. Shaun Ward (24:02)
Once the uniform comes off, we are all human beings trying to figure out life.

Dr. Shaun Ward (24:19)
When I started my doctoral journey, I was still a police officer.

Dr. Shaun Ward (24:26)
I had supervisors with very different leadership styles. Some relationships were easy and some were challenging.

Dr. Shaun Ward (24:46)
I knew what motivated me to do the job, but I wanted to understand how first-line supervisors motivated others.

Dr. Shaun Ward (25:02)
Anyone in law enforcement will tell you that the toughest job is being the first-line supervisor.

Dr. Shaun Ward (25:18)
They not only direct people toward tasks and objectives, but they also motivate them to want to accomplish those tasks.

Dr. Shaun Ward (25:29)
I wanted to understand the phenomenon behind how these leaders motivate their officers.

Dr. Shaun Ward (25:43)
The similarities among them were eye-opening.

Dr. Shaun Ward (26:03)
One common theme stood out: treat people as people first.

Dr. Shaun Ward (26:18)
We all know we have jobs to do, but that does not remove the fact that we are human beings.

Dr. Shaun Ward (26:27)
We have feelings, thoughts, setbacks, and challenges.

Dr. Shaun Ward (26:47)
At the end of a shift, you may go home and face some of the same issues you responded to during that shift.

Dr. Shaun Ward (26:59)
All of those things are real.

Dr. Shaun Ward (27:01)
I wanted to understand what supervisors were doing to encourage officers not just to do the job, but to want to do the job.

Chapter 8: The People-First Philosophy and Services

Host (27:17)
I love your people-first philosophy. That is a great segue into some of the work you do today.

Host (27:25)
You are the founder of SLW Consultancy. I would love to learn more about your mission and the services you provide.

Dr. Shaun Ward (27:35)
We primarily focus on neuroleadership.

Dr. Shaun Ward (27:44)
Neuro in terms of executive function鈥攈ow people complete tasks, regulate emotions, manage impulse control, and make decisions with clarity.

Dr. Shaun Ward (27:56)
We examine what people can do cognitively to ensure the decisions they make are clear.

Dr. Shaun Ward (28:05)
When you look at the word leadership, the 鈥渟hip鈥 means 鈥渢he condition of.鈥

Dr. Shaun Ward (28:16)
So I ask: what is the condition of this leader?

Dr. Shaun Ward (28:27)
It is not all physical. It is not all emotional.

Dr. Shaun Ward (28:33)
A great deal of it has to do with mental makeup.

Chapter 9: Advice for Educational and Career Advancement

Host (28:42)
It is the 50th anniversary of the 爱豆传媒. We are over one million alumni strong. You are one of those great alumni that we get to feature.

Host (28:49)
What advice do you have for listeners looking to pursue a degree or reach the next level in their careers?

Dr. Shaun Ward (28:59)
Do it.

Dr. Shaun Ward (29:10)
When you do not do it, you delay what could have been.

Dr. Shaun Ward (29:22)
Often, when you do not do it, you deny yourself access and opportunities.

Dr. Shaun Ward (29:31)
There are over 340 million people in this country alone. There is so much to learn and so many people to learn from.

Dr. Shaun Ward (29:41)
Education today is more accessible than it has ever been.

Dr. Shaun Ward (29:54)
There are people willing to guide you, help you, and walk alongside you.

Dr. Shaun Ward (30:02)
Do not doubt yourself. Just go for it.

Dr. Shaun Ward (30:12)
And understand that when you attain it鈥攁nd you will鈥攏o one can ever take it away from you.

Chapter 10: Closing Remarks and Final Thoughts

Host (30:12)
Dr. Shaun Ward, thank you so much for your time today.

Host (30:12)
Dr. Shaun Ward is the founder of SLW Group.

Host (30:19)
Thank you again for joining us on the Degrees of Success podcast.

Portrait of Dr. Shaun Ward

鈥淓ducation was something that was instilled in me very young because I was told and I firmly believe that's something that no one can never take away from you.鈥

About the聽Degrees of SuccessPodcast

The Degrees of Success podcast by 爱豆传媒 brings you inspiring stories of UOPX alumni who have transformed their careers through education. Each episode highlights personal journeys of overcoming obstacles, achieving professional milestones and using education to unlock new opportunities. Whether you鈥檙e looking for motivation, career advice or guidance on how education can propel you forward, these alumni stories offer invaluable insights to help you succeed.

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