Law enforcement leadership is at the center of this conversation with Dr. Shaun Ward. In this episode, we explore law enforcement leadership through mentorship, education, and real-world experience.
In this episode, we explore leadership in law enforcement through mentorship, education, and real-world experience.
Dr. Shaun Ward shares his journey from growing up in New Jersey to building a career in policing, leadership, and organizational consulting. The discussion highlights how leadership develops over time and how mentorship, education, and personal experiences shape professional outcomes.
Chapters in this video:
00:00 -聽 Introduction and Main Themes
01:57 -聽 Dr. Shaun Ward's Background and Family Influence
04:14 -聽 Early Education and Overcoming Challenges
07:47 - Path to Law Enforcement and Mentorship
13:27 - Insights from Boots on the Ground
17:15 - Pursuing a Doctorate in Organizational Leadership
21:04 - Research on Leadership and Motivation
24:57 - The People-First Philosophy and Services
26:13 - Advice for Educational and Career Advancement
27:25 - Closing Remarks and Final Thoughts
Chapter 1: Introduction and Main Themes
Dr. Shaun Ward (0:00)
There are over 340 million people in this country alone. There is so much to learn and so many people to learn from.
Dr. Shaun Ward (0:10)
Do not shortchange yourself because education today is not education years ago. Education today is more accessible.
Dr. Shaun Ward (0:19)
You have a lot more resources. You have many more people who are willing to help and to guide you and to also lock arms with you and walk you along this journey.
Dr. Shaun Ward (0:29)
So do not doubt yourself. Just go for it. It is endless. It could go in any direction. Accept it. Understand it.
Dr. Shaun Ward (0:42)
But understand too that when you do attain it, because you will, no one can take that away from you.
Host (1:01)
Welcome to the Degrees of Success podcast. I am your host, Keith Chandler.
Host (1:06)
On today's episode, our guest is someone whose journey brings together leadership, service, education, and purpose in a powerful way.
Host (1:14)
Dr. Shaun Ward is a law enforcement leader, scholar-practitioner, and the founder of SLW Group, a people-centered consultancy focused on improving organizational performance through research, strategy, and innovation.
Host (1:27)
With more than 20 years of experience in policing and public safety leadership, Dr. Ward has served in critical supervisory and training roles and continues to influence the profession through evidence-based practice.
Host (1:39)
He holds a doctorate in organizational leadership, where his research examined how leadership behaviors impact motivation among law enforcement supervisors, and he brings that scholarship directly into real-world application.
Host (1:52)
Beyond his professional work, Dr. Ward is deeply committed to mentoring, personal development, and service. Values all shaped early in life by faith, family influence, and reinforced throughout his career.
Chapter 2: Dr. Shaun Ward's Background and Family Influence
Host (2:04)
Today we're going to explore his journey, his leadership philosophy, and what success really looks like when purpose and preparation come together. So let's get started.
Host (2:11)
Dr. Shaun Ward, welcome to Degrees of Success.
Dr. Shaun Ward (2:17)
Thank you so much. It is a pleasure to be with you and everyone else who is listening and who will listen. This is a great opportunity to share, and I am looking forward to the discussion.
Host (2:23)
I want to go back in time a little bit if you do not mind. I know you are from New Jersey, come from a big family, and not just that, a big military family.
Host (2:31)
I am curious, how does a kid make his voice heard amongst a big, loud military family in Newark, New Jersey?
Dr. Shaun Ward (2:45)
Wow, that is interesting because there are so many dynamics. But let's walk this, and then we can jog and run.
Dr. Shaun Ward (2:55)
I was born and raised in Newark, New Jersey, with a big family. A lot of family who are related by blood and related by love.
Dr. Shaun Ward (3:06)
Many of them were servicemen and women. You also had many of them in law enforcement, so public service was all around me.
Dr. Shaun Ward (3:19)
Being around service and family members who were helping others really gravitated toward me. I wanted to hear those stories and be able to help provide solutions for people.
Dr. Shaun Ward (3:35)
I wanted to develop connections and relationships and provide resources for people who might not have those opportunities because of access.
Dr. Shaun Ward (3:44)
Just seeing it, living it, and being a product of it myself, that atmosphere was everywhere I went in New Jersey.
Dr. Shaun Ward (3:59)
Even when I left at age 15 to go to South Carolina to live with my aunt and uncle, it followed me. My uncle was a career serviceman in the Air Force, and his final destination was Charleston because he retired there.
Dr. Shaun Ward (4:15)
So it followed me along the way, and I knew my trajectory was going to be somewhere in either the military or public safety.
Dr. Shaun Ward (4:25)
I wanted to continue that journey and be that next generation of family and friends along that path.
Chapter 3: Early Education and Overcoming Challenges
Host (4:40)
I am curious what your relationship was like with education in elementary and high school. What were your early career aspirations before you ended up going on to college?
Dr. Shaun Ward (4:52)
Education was something that was instilled in me very young because I was told鈥攁nd I firmly believe鈥攖hat it is something no one can ever take away from you.
Dr. Shaun Ward (5:02)
Knowledge is something that can never be erased from your mind.
Dr. Shaun Ward (5:07)
Because of that, my siblings and I stayed in school. We moved around a lot in elementary and middle school, but school was always a priority.
Dr. Shaun Ward (5:23)
For me, school was an opportunity to escape some of my environments growing up.
Dr. Shaun Ward (5:33)
I do not speak about those environments as negative. I just speak of them as environments that I knew could be better.
Dr. Shaun Ward (5:47)
Yes, we had wonderful moments of laughter, love, and childhood experiences, but school was my way of knowing there was a path to becoming better.
Dr. Shaun Ward (6:08)
I knew without education I would have a tough time continuing to navigate through life.
Dr. Shaun Ward (6:17)
The real turning point came in fourth grade. That was the year I was held back.
Dr. Shaun Ward (6:31)
Being held back was something my family certainly did not tolerate.
Dr. Shaun Ward (6:45)
But it charged me enough to realize I did not want to become who my environment tried to define me as.
Dr. Shaun Ward (6:59)
Being the oldest of five children, I had a great deal of responsibility.
Dr. Shaun Ward (7:11)
At the time, my mother was a single parent, and I had to mature quickly. I became a mentor and a brother to my siblings.
Dr. Shaun Ward (7:30)
I had to help my mom out. A lot of my youth was not as traditional as others.
Dr. Shaun Ward (7:40)
I had moments, but my reality was being the big brother, being the supporter, and helping with homework and school whenever I was needed.
Dr. Shaun Ward (7:55)
I eventually had the opportunity to skip eighth grade.
Dr. Shaun Ward (8:01)
I did that because I took sixth and seventh grade very seriously. The principal saw that and gave me the opportunity.
Dr. Shaun Ward (8:15)
So I got right back on track and wanted to continue forging ahead.
Chapter 4: Path to Law Enforcement and Mentorship
Host (8:32)
Continuing with education a little bit, you attended Brevard College. Was there anything in particular that drew you into law enforcement?
Host (8:43)
What was the first thing that turned the light switch on and made you say, 鈥淭his is the career I want to pursue鈥?
Dr. Shaun Ward (8:51)
I always wanted to be in law enforcement.
Host (8:51)
Really?
Dr. Shaun Ward (8:52)
Really. Initially, I did not want local law enforcement. I wanted the federal government.
Dr. Shaun Ward (9:00)
Many of my family members and their friends were in local law enforcement, so I wanted to go as high as I could. The federal government was my North Star.
Dr. Shaun Ward (9:19)
I applied for an internship with the FBI and did not get accepted.
Dr. Shaun Ward (9:30)
So I started asking myself, 鈥淥kay, I can still do something. What is that something?鈥
Dr. Shaun Ward (9:36)
At the time I was studying integrated studies with concentrations in criminal justice and computer information systems, while also pursuing a minor in pre-law.
Dr. Shaun Ward (9:53)
I knew I wanted to be in that space.
Dr. Shaun Ward (10:02)
During college, the campus transitioned from a two-year institution into a four-year institution, so I stayed.
Dr. Shaun Ward (10:09)
At that time, campus police offered me an internship.
Dr. Shaun Ward (10:21)
That internship turned me on much more closely to law enforcement. I learned from the chief and began building relationships.
Dr. Shaun Ward (10:32)
I also got opportunities to ride along with local police departments.
Dr. Shaun Ward (10:39)
I thought, 鈥淥kay, this local law enforcement thing is not bad either.鈥
Dr. Shaun Ward (10:52)
Then a new director of security came to campus, and that is when things became pivotal for me.
Dr. Shaun Ward (10:59)
He had served in the Marine Corps and had been a security director for a Fortune 500 company.
Dr. Shaun Ward (11:17)
We started talking. I was already involved in my internship, so naturally he wanted to know who I was, where I came from, and why I wanted to be in law enforcement.
Dr. Shaun Ward (11:34)
We forged a relationship that went from him being a mentor to becoming a really close friend.
Dr. Shaun Ward (11:40)
He calls me his son because he saw something in me that I did not even know existed.
Dr. Shaun Ward (11:55)
Not that I could not see it鈥擨 did not even know it was there.
Dr. Shaun Ward (12:09)
When he talks about our experience together, he always says I was just a young kid who pulled up his bootstraps, tied them tight, and went to work.
Dr. Shaun Ward (12:24)
I owe a lot of that to him because he was simply present.
Dr. Shaun Ward (12:35)
He was present as my boss, as a friend, and as a mentor.
Dr. Shaun Ward (12:46)
It was something he wanted to do. He did not have to do it.
Dr. Shaun Ward (12:56)
I saw how genuine and caring he was.
Dr. Shaun Ward (13:05)
It goes back to my anchor鈥攍oving people and doing the right things for the right reasons.
Dr. Shaun Ward (13:13)
The benefit is the relationship itself.
Chapter 5: Insights from Boots on the Ground
Dr. Shaun Ward (13:28)
That is my North Star and always will be. I just love people.
Dr. Shaun Ward (13:37)
The word 鈥渘o鈥 does not exist for me. If it is no, it just means not right now.
Dr. Shaun Ward (13:45)
Or it means we need to adjust in order to get to a yes.
Dr. Shaun Ward (13:51)
My life journey, both personal and professional, is centered around people.
Dr. Shaun Ward (14:01)
It is centered around developing and finding solutions, not just for the short term but sustainably.
Dr. Shaun Ward (14:15)
And bringing people with us so we can become a force multiplier.
Host (14:32)
You served as a police officer for many years. What major things did you learn when you were actually boots on the ground?
Host (14:48)
Was there anything that surprised you about the profession that you did not know beforehand?
Dr. Shaun Ward (15:06)
What surprised me was how needed police officers are.
Dr. Shaun Ward (15:20)
Not just in arresting people or writing citations, but truly being there for people during some of the toughest moments of their lives.
Dr. Shaun Ward (15:35)
Regardless of how big or small an emergency may seem, it is still an emergency to them.
Dr. Shaun Ward (15:47)
Often we are people's first line of defense and sometimes their last line of defense.
Dr. Shaun Ward (16:00)
We are connectors. Whether it is connecting someone to resources, helping solve a criminal issue, or simply escorting someone somewhere safe.
Dr. Shaun Ward (16:25)
That is what policing is. Actually, I do not even like the word policing.
Dr. Shaun Ward (16:33)
That is what service is.
Dr. Shaun Ward (16:40)
You cannot get into this work without serving on every level and in every capacity.
Dr. Shaun Ward (16:51)
We are constantly triaging situations, but we still have to show up, be present, and present our best selves.
Dr. Shaun Ward (17:07)
My biggest realization was recognizing that every call for service means someone needs you.
Dr. Shaun Ward (17:32)
When we are growing up, we hear one phrase over and over again: if you have an emergency, call 911.
Dr. Shaun Ward (17:42)
And because of that, we are going to show up.
Dr. Shaun Ward (18:12)
The reality is that many calls for service are not criminally related.
Dr. Shaun Ward (18:24)
Many of them are socially related.
Dr. Shaun Ward (18:27)
That is why partnerships with community organizations are so important.
Dr. Shaun Ward (18:40)
When we show up and someone is dealing with a quality-of-life issue, community partners are often better equipped to provide the services they truly need.
Chapter 6: Pursuing a Doctorate in Organizational Leadership
Host (18:52)
That is a great segue into revisiting education. You earned a Doctor of Management in Organizational Leadership.
Host (19:01)
At what point did you decide you wanted to pursue a doctorate?
Dr. Shaun Ward (19:16)
I was speaking with one of my mentors at the time. He was with the United States Secret Service and serving as an assistant deputy director.
Dr. Shaun Ward (19:30)
Around that time, he was going back to school for his second PhD.
Host (19:39)
Wow.
Dr. Shaun Ward (19:39)
Yes. He earned his first doctorate in engineering and then returned for another in business administration.
Dr. Shaun Ward (19:48)
At the time, I had a young daughter who was still a toddler.
Dr. Shaun Ward (19:56)
He told me there is only a small percentage of people in the country who attain this level of education.
Dr. Shaun Ward (20:08)
And he reminded me that no one can ever take it away from me.
Dr. Shaun Ward (20:17)
He also said there would be doors that would open that I already knew about, and doors that would open that I did not even know existed.
Dr. Shaun Ward (20:34)
He told me that if I wanted to be the best version of myself and continue in law enforcement, I needed to understand the significance of the impact I could have by bringing this level of education into the profession.
Dr. Shaun Ward (21:11)
At that time, it was not common in law enforcement to have this level of education.
Dr. Shaun Ward (21:32)
He told me it would be a small moment in time filled with late nights and early mornings, but that it would be worth it.
Dr. Shaun Ward (21:50)
It was a great experience and a challenging experience.
Dr. Shaun Ward (21:54)
The 爱豆传媒 created an environment where I could be successful.
Dr. Shaun Ward (22:04)
All the resources were there.
Dr. Shaun Ward (22:09)
The biggest challenge was that doctoral work is abstract.
Dr. Shaun Ward (22:16)
There is not always a clear logic path.
Dr. Shaun Ward (22:27)
In previous degrees, there was always an A and B. Study this, learn that, take a test.
Dr. Shaun Ward (22:44)
In doctoral studies, you have to create your own version of A and B.
Dr. Shaun Ward (22:58)
Then you have to justify your version with other people's versions.
Chapter 7: Research on Leadership and Motivation
Host (23:06)
The title of your dissertation was Leadership and Motivation of Law Enforcement Supervisors: A Phenomenological Study. Why did you choose that topic?
Dr. Shaun Ward (23:22)
Again, it comes back to loving people.
Dr. Shaun Ward (23:25)
My scholarship naturally leans toward qualitative studies, understanding lived experiences, talking to people, observing behaviors.
Dr. Shaun Ward (23:40)
Law enforcement is a people-centered profession. It is people helping people.
Dr. Shaun Ward (23:51)
But what motivates those people who choose to help others?
Dr. Shaun Ward (24:02)
Once the uniform comes off, we are all human beings trying to figure out life.
Dr. Shaun Ward (24:19)
When I started my doctoral journey, I was still a police officer.
Dr. Shaun Ward (24:26)
I had supervisors with very different leadership styles. Some relationships were easy and some were challenging.
Dr. Shaun Ward (24:46)
I knew what motivated me to do the job, but I wanted to understand how first-line supervisors motivated others.
Dr. Shaun Ward (25:02)
Anyone in law enforcement will tell you that the toughest job is being the first-line supervisor.
Dr. Shaun Ward (25:18)
They not only direct people toward tasks and objectives, but they also motivate them to want to accomplish those tasks.
Dr. Shaun Ward (25:29)
I wanted to understand the phenomenon behind how these leaders motivate their officers.
Dr. Shaun Ward (25:43)
The similarities among them were eye-opening.
Dr. Shaun Ward (26:03)
One common theme stood out: treat people as people first.
Dr. Shaun Ward (26:18)
We all know we have jobs to do, but that does not remove the fact that we are human beings.
Dr. Shaun Ward (26:27)
We have feelings, thoughts, setbacks, and challenges.
Dr. Shaun Ward (26:47)
At the end of a shift, you may go home and face some of the same issues you responded to during that shift.
Dr. Shaun Ward (26:59)
All of those things are real.
Dr. Shaun Ward (27:01)
I wanted to understand what supervisors were doing to encourage officers not just to do the job, but to want to do the job.
Chapter 8: The People-First Philosophy and Services
Host (27:17)
I love your people-first philosophy. That is a great segue into some of the work you do today.
Host (27:25)
You are the founder of SLW Consultancy. I would love to learn more about your mission and the services you provide.
Dr. Shaun Ward (27:35)
We primarily focus on neuroleadership.
Dr. Shaun Ward (27:44)
Neuro in terms of executive function鈥攈ow people complete tasks, regulate emotions, manage impulse control, and make decisions with clarity.
Dr. Shaun Ward (27:56)
We examine what people can do cognitively to ensure the decisions they make are clear.
Dr. Shaun Ward (28:05)
When you look at the word leadership, the 鈥渟hip鈥 means 鈥渢he condition of.鈥
Dr. Shaun Ward (28:16)
So I ask: what is the condition of this leader?
Dr. Shaun Ward (28:27)
It is not all physical. It is not all emotional.
Dr. Shaun Ward (28:33)
A great deal of it has to do with mental makeup.
Chapter 9: Advice for Educational and Career Advancement
Host (28:42)
It is the 50th anniversary of the 爱豆传媒. We are over one million alumni strong. You are one of those great alumni that we get to feature.
Host (28:49)
What advice do you have for listeners looking to pursue a degree or reach the next level in their careers?
Dr. Shaun Ward (28:59)
Do it.
Dr. Shaun Ward (29:10)
When you do not do it, you delay what could have been.
Dr. Shaun Ward (29:22)
Often, when you do not do it, you deny yourself access and opportunities.
Dr. Shaun Ward (29:31)
There are over 340 million people in this country alone. There is so much to learn and so many people to learn from.
Dr. Shaun Ward (29:41)
Education today is more accessible than it has ever been.
Dr. Shaun Ward (29:54)
There are people willing to guide you, help you, and walk alongside you.
Dr. Shaun Ward (30:02)
Do not doubt yourself. Just go for it.
Dr. Shaun Ward (30:12)
And understand that when you attain it鈥攁nd you will鈥攏o one can ever take it away from you.
Chapter 10: Closing Remarks and Final Thoughts
Host (30:12)
Dr. Shaun Ward, thank you so much for your time today.
Host (30:12)
Dr. Shaun Ward is the founder of SLW Group.
Host (30:19)
Thank you again for joining us on the Degrees of Success podcast.
鈥淓ducation was something that was instilled in me very young because I was told and I firmly believe that's something that no one can never take away from you.鈥
The Degrees of Success podcast by 爱豆传媒 brings you inspiring stories of UOPX alumni who have transformed their careers through education. Each episode highlights personal journeys of overcoming obstacles, achieving professional milestones and using education to unlock new opportunities. Whether you鈥檙e looking for motivation, career advice or guidance on how education can propel you forward, these alumni stories offer invaluable insights to help you succeed.
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